Lifeline Benefits
Lifeline Assistance is part of a program that was created by the government to provide discounted or free telephone service to income-eligible consumers. To help bring you this important benefit, SafeLink Wireless is proud to offer Lifeline Service. Through our Lifeline Service you will receive FREE cellular service, a FREE cell phone, and FREE Minutes every month! SafeLink Wireless Service does not cost anything - there are no contracts, no recurring fees and no monthly charges. Any Minutes you do not use will roll-over. Features such as caller ID, call waiting and voicemail are all also included with your service. If you need additional Minutes, you can buy TracFone Airtime Cards at any TracFone retailer (Walmart, Walgreens, Family Dollar, etc). SafeLink Airtime Cards will be available soon.
Benefits in Massachusetts
Through SafeLink Wireless' Lifeline Service you can receive:
  • A FREE SafeLink Wireless phone
  • A FREE cellular plan that gives you 80 Minutes every month
Qualifying in Massachusetts
You qualify for Lifeline Service in your area if:
  1. You already participate in one of the following assistance programs:
    • Emergency Aid to the Elderly, Disabled and Children
    • Social Security Income
    • Low Income Home Energy Assistance Program
    • Food Stamps
    • MassHealth
    • Transitional Aid To Families with Dependent Children
    • Fuel Assistance
  2. No one in your household currently receives Lifeline Assistance through another phone carrier. If someone in your household is receiving Lifeline Assistance you must cancel the service before applying for Lifeline Service through SafeLink Wireless
  3. You have a valid United States Postal Address. In order for us to ship you your FREE phone you must live at a residence that can receive mail from the US Post Office.
    Sorry, but P.O. Boxes cannot be accepted.
Applying in Massachusetts:
Applying for SafeLink Wireless Service in your area is quick and easy. To apply, just follow these steps:
For CAPIC Clients: Download, complete, and bring in the form to CAPIC.
  1. Fill out the application online at www.safelinkwireless.com
  2. Download the completed application for your records
  3. Write down the Enrollment ID that we provide when you fill out your application! With your ID you will be able to check on the status of your application.
  4. Or call 1-800-977-3768

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